Privacy Policy

Effective Date: 9/3/2024

1. Introduction

Welcome to Integrity Community Transport LLC. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains the types of information we collect, how we use it, and the measures we take to safeguard it.

2. Information We Collect

We collect the following types of information to provide our transportation services:

• Personal Information: Includes your name, contact details, and payment information.

• Service Details: Information about your transportation requests, including pickup and drop-off locations, dates, times, and service duration.

• Device Information: Data about the device you use to access our services, including IP address, browser type, and operating system.

• Location Data: Real-time location data, if you have enabled location services on your device.

• Usage Information: Details about how you use our services, such as page views, service preferences, and interactions.

3. How We Use Your Information

The information we collect is used to:

• Provide and manage our transportation services.

• Process payments and manage bookings.

• Communicate with you, including sending service confirmations, receipts, and customer support responses.

• Personalize and enhance your experience with our services.

• Ensure the safety and security of both passengers and drivers.

• Comply with legal obligations and enforce our terms of service.

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Third-party vendors who assist us in delivering our services, such as payment processors and customer support providers.

• Business Partners: Organizations we collaborate with for joint service offerings or promotions, with your consent.

• Legal Authorities: As required by law, to protect our rights, or in response to legal requests.

5. Security of Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure data storage, encryption, and access controls.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information at any time.

• Request the deletion of your personal information.

• Object to certain processing activities.

• Withdraw your consent for location tracking via your device settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Integrity Community Transport LLC
Address: 301 Oak St. Suite 2-24

                Quincy, IL 62301

Phone: +1(217) 334-0009
Email: admin@integritytransportsolutions.com